Order Processing & Shipping

  • A note on order processing:

    Please keep in mind that there is more that goes into running a shop that just making your order personally. I have had people say to me "Well it shouldn't take X long to make X item(s.)" and they seem to genuinely believe that my time is and should be dedicated to them and only them the moment t...
  • Can you rush my order?

    Yes, I offer a rush order upgrade. However, there are set limitations. Obviously I can only do what is physically possible. Please read this listing (https://preciousheartboutique.com/products/rush-my-order) carefully and make sure you fully understand what a “rush” does and does not entail.
  • How much is shipping?

    Shipping prices vary by country or weight. I can not tell you shipping because I don't know the weight of your order or what it will be if you haven't decided on anything yet. The best way to get an accurate shipping price is to add what you want to your cart and start a checkout. The shipping pa...
  • I selected X days at checkout. Why haven't I received my order yet?

    Shipping and processing time are NOT the same. When you place an order and the shipping option says "2-7 days" or "1-2 days" that is ONLY referring to the time it takes to get to you AFTER it ships. Processing times are how long it takes me to prepare, sort, possibly make, and package your order....
  • Is shipping discreet?

    All orders are packed in a logo-free bubble mailer or a box wrapped in a logo-free poly mailer. The shipping labels used are standard shipping labels. The return address is Precious Heart Boutique, since that is the shop name. The only people who really ask about this are those who order from th...
  • Order Processing Classifications

    Processing classifications indicate how long processing time will take for a specific product. There is no need to ask what processing type it is, as it is always noted in the listing details. "Ready to Ship" items have already been created or are pre-made items (like stickers) that I carry in m...
  • Shipping Disclaimers

    I am not responsible for damages that occur in shipping. I pack everything as securely as I can, taking extra care for fragile items. If you do not trust that USPS can get your package to you safely, especially if the carriers on your route have broken things in the past, I highly recommend addin...
  • Shipping Information

    Shipping Carrier I ship orders through USPS. This is the lowest priced shipping carrier available in the US. If you would prefer I use another shipping carrier for your order, you MUST contact me BEFORE you place your order. I will need to get a price quote from that service and then send you a ...